Privacy Policy

Introduction

At Tritorc, safeguarding your personal information is a core priority. We recognize that your data is valuable and handle it with the utmost care, transparency, and responsibility. This Privacy Policy outlines the types of information we collect, how we utilize it to enhance your experience, the measures we take to protect it, and your rights concerning your data.

As you engage with our services and platform, you entrust us with your information and we are committed to maintain your trust by strictly adhering to privacy laws and undertaking best industrial practices.

Scope

Governing all data collection and processing activities conducted by Tritorc across all our business operations worldwide, this Privacy Policy regulates:

• Interaction with our websites and digital platforms
• Communication through emails, phone calls, and customer support channels
• Processing of orders, rentals, purchases, quotations, and service requests
• On-site technical services, engineering support, and consulting engagements
• Marketing, advertising, and promotional campaigns
• Internal business operations, compliance, and recordkeeping

Data We Collect

Maintaining high standards as we deliver our services effectively, we collect a range of information including:

• Contact details: names, addresses, phone numbers, and email addresses
• Identification data: company affiliations, job titles, and other identifiers
• Transaction data: purchase history, rental agreements, and service records
• Technical data: IP addresses, device information, browsing behavior
• Communications: inquiries, feedback, and support interactions

What We Do With It

We process data in compliance with applicable laws, for purposes including:

• Delivering services, rentals, sales support, quotations, and technical consultations
• Managing customer relationships, responding to inquiries, and fulfilling contracts
• Improving user experience through analytics and website performance optimization
• Sending marketing or promotional offers—only with your consent or when legally permissible
• Maintaining legal and regulatory compliance (e.g., financial audits, safety reporting)

Processing: Legal Basis

• Contract necessity (to provide tools, rentals, service)
• Legitimate interest (e.g. improving services, internal business operations)
• Consent (e.g. promotional emails)
• Legal compliance (e.g. retaining records as required by law)

Data Sharing and Third-Party Processors

• Share data only with trusted service providers under confidentiality agreements
• Data sharing limited to what's necessary for service delivery or legal compliance
• Personal data is not sold to third parties for marketing without explicit consent

Your Privacy Rights

You may object to certain data processing or marketing communications by exercising your rights through contacting us at response@tritorc.com.

Cookies and Tracking Technologies

We use cookies for site functionality and analytics. You may disable cookies via your browser settings, though this may limit some features.

International Data Transfers

When transferring data internationally, we implement appropriate safeguards in line with applicable laws.

Data Security

We apply technical and organizational measures to protect personal data from unauthorized access or loss.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children. If we discover that personal information from a child under 16 has been collected, we will promptly delete it.

Policy Updates

Our Privacy policies are updated from time to time to reflect changes in our practices, legal requirements, or technology. When significant changes occur, we will notify you by updating the effective date and, where appropriate, providing a prominent notice on our website or through direct communication.